YWCA Toronto

• Pre-screens potential participants based on experience, eligibility criteria including having a degree/diploma in the healthcare and healthcare support fields as well as assesses the professional commitment of participants;
• Completes individual needs assessments and develops the IEHP’s action plan to determine financial wrap around support and skill gap training required and identify barriers to their employment;
• Provides ongoing counselling services and localized employment supports such as unpaid work experience, for participants who did not achieve suitable employment;
• Assists participants with resumes, cover letters, interview preparation, job search strategies, professional networking and labour market information;
• Identifies employment barriers and provides appropriate and supported referrals and access to other services including, but not limited to, education and training, and other community partners supports;
• Identifies, administers, scores and interprets relevant assessments for participants based on their individual/specialized needs; identifies participants clients with special needs and refers them to the appropriate supports/services;
• Facilitates group work on topics including, but not limited to: career exploration and clarification, goal setting, motivation, skills and interest evaluation and intensive job search strategies;
• Works closely with Job Developer in areas including but not limited to employer partnerships, employer engagement focus groups, employer engagement training sessions, skills gap training, networking events and mentoring programs;
• Responsible for the timely and accurate completion of all required documentation including: participant notes/reports, statistical data, exits/closures, follow-up information, participant feedback and standardized program forms;
• Supports and participates in program activities and events such as job fairs, employer engagements, specialized workshops and recruitment activities organized at the program wide level;
• Regularly conducts labour market research to identify new trends, resources and information that could be used to guide clients in carrying out effective job search.

• In-depth knowledge of an academic discipline normally acquired through the completion of an undergraduate degree in Adult Education, Career Counselling, Social Science or equivalent (Cases for Equivalency will be considered);
• 3-5 years’ experience in related field;
• Group Facilitation skills required;
• Thorough understanding of issues and barriers faced by women and newcomers to Canada;
• Counselling approach that is flexible, de-escalates tension, teaches conflict resolution and is focused on success;
• Demonstrated ability to work under pressure and to adapt to program changes when required;
• Strong organizational and interpersonal skills;
• Excellent written and verbal communication skills;
• Proficiency in Microsoft Office applications including Word, Excel, Outlook and PowerPoint, E-mail, the Internet, Zoom, MS Teams or other videoconferencing applications, database programs; knowledge of a Learning Management System, an asset;
• Healthcare experience and/or healthcare connections, an asset.

• Comprehensive Medical, Vision, and Dental Coverage
• Life Insurance and Long-Term Disability Benefit
• Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%
• Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days
• Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development

YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.

We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.

Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health

Please note: A vulnerable sector police reference check is required by the successful candidate before hiring.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender-diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto may use AI-supported tools to assist with parts of the recruitment process; all hiring decisions are made by people and guided by our commitment to equity and fairness.

YWCA Toronto is a Scent-Sensitive Workplace.