YWCA Toronto

• As a member of the senior management team, the Director of Human Resources and Administration will carry responsibility for the leadership of the Human Resources and Administration functions within the organization including organizational development initiatives in accordance with the mission of YWCA Toronto and the needs of staff, participants and volunteers. The incumbent contributes to the overall development and management of the Association. (Cases for Equivalency will be considered);
• Contribute to the development of the annual operating budget; support the maintenance of the Association’s risk management framework; represent Senior Management on Association-wide committees;
• Oversees the development of short- and long-term departmental plans aligned with the Association’s strategic plan, working collaboratively with the Chief Executive Officer and Department Directors to support shared organizational priorities and outcomes;
• Provides senior management leadership, in collaboration with the Chief Executive Officer and Department Directors, in the review, coordination, and development of organizational administration policies, programs, and practices, ensuring alignment with the Mission of YWCA Toronto
• Oversees the development and implementation of employee engagement and change management initiatives, supporting Department Directors in fostering a positive, inclusive, and respectful organizational culture;
• Ensures compliance with all employment-related legislation and supports the Chief Executive Officer and Department Directors in meeting organizational compliance responsibilities;
• Ensures the collection and use of key human resources data and metrics to support informed decision-making and continuous improvement of organizational practices;
• In collaboration with the Chief Executive Officer, Department Directors, and the Senior Manager of Equity and Transformative Engagement, oversees the development, implementation, and ongoing refinement of the Association’s Inclusion, Diversity, Equity and Accessibility (IDEA) Strategy, Action Plan, and related initiatives;
• Oversees recruitment and onboarding programs and workforce planning to ensure alignment of human resources with program/department goals and objectives;
• Provides advice and direction to management regarding labour relations policies, bargaining strategies and the overall management of labour relations matters;            
• Acts as the staff lead for the Association’s contract negotiations with the Union;
• Oversees the administration of the collective agreement and oversees the grievance and arbitration procedures and ensures adherence to all contract specifications.
• Oversees salary administration and performance management programs;
• Ensures a positive liaison with the Benefits Consultant to negotiate benefit agreements with carriers, ensures competitiveness and cost-effectiveness of the benefits package and ensures the administration of the benefits package;
• Oversees the development and implementation of health & safety policies and programs for the Association and in conjunction with the Senior Manager of Human Resources and ensures compliance with all Occupational Health & Safety related legislation;
• Oversees coordination of development and implementation of all administration policies and procedures included in the scope of YWCA Toronto's Administrative Manual and any funder’s guidelines.
• Leads the coordination of the Association’s Evaluation Framework in collaboration with the Chief Executive Officer and Department Directors, including shared responsibility for organizational performance measurement, review of results, and improvement planning;
• Leads the development and implementation of the Association’s centralized data strategy and systems, in collaboration with the Chief Executive Officer and Department Directors, to support consistent, timely, and data-informed decision-making;
• Ensures the preparation, administration, and monitoring of the human resources and administration budgets, statistics, and records and approves these budgets for submission to the Director of Finance and Information Technology and the Chief Executive Officer.

• Advanced knowledge of the concepts and theories of human resources and office management normally acquired through the completion of a graduate degree plus a Certified Human Resources Professional (CHRP) designation with the Human Resources Professional Association of Ontario (HRPAO) with over 10 years directly related experience.
• Knowledge of and experience in a unionized environment and the collective bargaining process are essential. 
• Knowledge in the Inclusion, Diversity, Equity and Accessibility field including an understanding of anti-oppression strategies and training, and conflict mediation and resolution is required.
• Knowledge of office and administrative management, financial management and gender equity issues are required as well as previous work experience in a diverse, unionized environment.
• The incumbent must possess excellent written and oral communication skills and superior organizational and analytical skills.
• A working knowledge of computer applications including Microsoft 365 Office Suite and HRIS is essential.

• Comprehensive Medical, Vision, and Dental Coverage
• Life Insurance and Long-Term Disability Benefit
• Registered Pension Plan: Employer’s contribution of 5.75%
• Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days
• Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development

YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.

We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.

Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health

Please note: A vulnerable sector police reference check is required by the successful candidate before hiring.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender-diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto may use AI-supported tools to assist with parts of the recruitment process; all hiring decisions are made by people and guided by our commitment to equity and fairness.

YWCA Toronto is a Scent-Sensitive Workplace.