• Works with the teams to coordinate intake for SDC and MOTS and supports the work in putting together groups and following up with clients where necessary
• Coordinates, facilitates and delivers workshops and training for SDC and MOTS and works collaboratively with other facilitators
• Specializes and delivers entrepreneurial and leadership training with a focus on business start-up, financial forecasting and project management
• Assists clients in preparing grant applications and letters of intent for funding opportunities
• Responsible for processing program and client file documentation including using CTS (Client Tracking Systems), Salesforce and/or SharePoint
• Meets with clients and employers to assess suitability to programs, placement and training needs and makes appropriate referrals
• Works closely with community partners, businesses and clients' workers to offer a client-centred program adhering to the YWCA and funders’ business practices
• Gathers and maintains information on community resources and training opportunities. Develops systems and protocols for programs which includes registration, intake, evaluations and monitoring of client plans
• Works with the staff team to co-ordinate intake, wait lists and follow-up case management and completion of action plans
• Responsible for the timely and accurate completion of month end reports
• Identifies, administers, scores and interprets relevant vocational tests for participants based on clients' individual/specialized needs
• Organizes mentoring, educational, and networking events, as well as ceremonies, both on-site and within the community
• Uses sound judgement in employment counselling and referral coordination
• Administers the training and financial supports for SDC and MOTS clients including handling cash and cash equivalent for transportation and training allowances
• Monitors, analyzes and tracks all training and personal allowances for clients including reports to the Business and Finance Administrator and Manager.

• In-depth knowledge of an academic discipline normally acquired through completion of an undergraduate degree (examples: Adult Education, Business, Career and Work Counselling Program, Social Sciences or equivalent)
• 3-5 years’ experience in related field
• Group Facilitation and Life Skills training mandatory
• Experience in economic development or entrepreneurship/business start-up
• Ability to analyze the financial and economic stakes of the files
• Conflict resolution training and experience
• Computer Training Certification an asset
• Strong knowledge of the employment sector programs
• Level B testing required
• Ability to operate in an environment that has minimal supervision
• Excellent interpersonal skills, and critical analysis are required
• Ability to use good judgement when dealing with participant issues and challenging situations
• Demonstrated ability to work under pressure; ability to adapt to program change when required
• Commitment to work with diverse groups
• Detail oriented and strong organizational and interpersonal skills
• Advanced knowledge of computer software e.g. MS Office 365 Full Suite, on-line course facilitation (MS Teams and/or Zoom), databases, word processing; job search tools a must
• Ability to communicate in French is an asset

• Comprehensive Medical, Vision, and Dental Coverage
• Life Insurance and Long-Term Disability Benefit
• Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%
• Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days
• Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development.

YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.

We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.

Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto is a Scent-Sensitive Workplace.