• Plans outreach activities for recruiting eligible participants for the Pre-apprenticeship training programs in consultation with the manager and the training partners for each training program;
• Organizes and facilitates assessment workshops;
• Organizes and facilitates employment readiness sessions;
• Works closely with the Manager for coordinating, planning and implementing of networking and outreach activities to employers;
• Identifies employers who are willing to offer paid or placements;
• Works closely with employers to design work placements and pre-employment workshops;
• Provides job development counselling, job coaching and job retention support;
• Has overall responsibility for employer and client relations including orienting employers to client needs, mediating contentious issues, negotiating client work experience placement;
• Assists clients in accessing labor market information including job openings, skill requirements and other occupational and sector specific information.

• In-depth knowledge of an academic discipline normally acquired through completion of an undergraduate degree in Social Work, Psychology, Adult Education, or equivalent;
• 3-5 years’ experience in related field;
• Group Facilitation and Life Skills Training required;
• Level B Testing would be an asset;
• Counselling approach that is flexible, de-escalates tension, teaches conflict resolution and is focused on success;
• Ability to work within an anti-oppression, feminist framework;
• Ability to deliver culturally sensitive services in a multicultural environment;
• Demonstrated ability to work under pressure;
• Ability to handle crisis situations effectively both in person and by telephone;
• Strong organizational and interpersonal skills;
• Excellent written and verbal communication skills;
• Proficiency in Microsoft Word, e-mail and the Internet;
• Ability to maintain a positive approach and a professional manner at all times;
• Owning a motor vehicle would be an asset.

• Comprehensive Medical, Vision, and Dental Coverage
• Life Insurance and Long-Term Disability Benefit
• Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%
• Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days
• Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development

YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.

We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.

Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto is a Scent-Sensitive Workplace.